Seaman’s family suffered for the next three nights. The host agreed to send a technician to the apartment to look at the unit, but he never showed up. “It took 18 hours to receive a response,” he recalls. We don't just keep you and your family protected, with us, you'll travel smarter and safer. Even if you run out of travel insurance or leave without it, World Nomads can cover you. World Nomads travel insurance has been designed by travelers for travelers, to cover your trip essentials. What is Airbnb’s refund policy for guests? Can you get a refund from Airbnb or another vacation rental platform if your air conditioner isn’t working? What about other amenities? What’s the best way to handle a problem like this, and what is Airbnb’s responsibility when a host fails to provide an amenity?įirst, let’s see what happened in Seaman’s steamy rental. Seaman’s case raises all kinds of questions. He wants a refund of the $480 he had to pay for the apartment. “My host failed to provide a listed amenity,” he says. When he turned to Airbnb for help, he says the vacation rental platform also blew him off. He asked the host to fix the AC, but the host dismissed him. There was an air conditioning unit in the wall, but it didn’t work. wouldn’t offer a working AC?īut when he arrived on a blazing hot June day, his bedroom felt like the inside of an Istanbul steam bath. Nor did he bother to check if the apartment had air conditioning. this summer, he didn’t review Airbnb’s refund policy for guests. Before Dan Seaman moved into his rental apartment in Washington D.C.
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |